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OCSEE And Claude

Overview

Supercharge every Claude chat with real customer intelligence. Query your OCSEE workspace, surface relevant docs and verbatim quotes, and ground PRDs, roadmap decisions, or exec updates in real evidence, without ever stepping out of the chat. OCSEE connects to Claude via a remote MCP connector using OAuth, so you just sign in and authorize- no API tokens or manual server configuration needed for Claude.ai.

OCSEE API scopes granted to Claude:

  • project:read — Read projects
  • project:write — Create and modify projects via API
  • note:read — Read notes/data via API
  • note:write — Create and modify notes and highlights via API
  • insight:read — Read insights/docs via API
  • insight:write — Create and modify insights/docs via API
  • search:read — Search across workspace content via API
  • channel:read — Read channels via API
  • channel:write — Create and modify channels and channel data points via API
  • field:read — Read fields via API
  • contact:read — Read contacts via API
  • contact:write — Create and modify contacts via API
  • user:read — Read workspace users via API
  • file:read — Read files via API

Connect OCSEE to Claude

Connect 02

On Claude’s individual plans

  • Sign in to OCSEE with your usual credentials
  • Go to Claude.ai
  • Open Customize → Connectors
  • Click “Connect”
  • Authorize access
    Grant Claude permission to access your OCSEE workspace.
  • Start asking questions
    Claude can now search your workspace, read project docs, and surface customer highlights

On Claude Team or Enterprise plans

  • An admin first enables OCSEE under Organization settings: Organization settings  → Connectors  → Add → All Available  → Search for OCSEE
  • Users then connect it from Settings → Customize → Connectors
  • Click “Connect”
  • Authorize access
  • Grant Claude permission to access your OCSEE workspace.
  • Start asking questions
  • Claude can now search your workspace, read project docs, and surface customer highlights.

Using Claude Code

Once the connector has been added to your Claude account (following the steps above), it is automatically available in Claude Code. You can confirm it’s ready to use by running the /mcp command in your terminal and checking that OCSEE shows as connected.
To connect to the OCSEE MCP server directly from Claude Code, run this command in your terminal: claude mcp add --transport http ocsee https://ocsee.com/api/mcp

Using OCSEE in your prompts

Chat 1
  • Open a new chat in Claude.ai.
  • Click [+] on the lower left of the message input to open the tools menu.
  • Select Connectors, then toggle OCSEE on
  • OCSEE indicator will appear next to the input, and Claude will now use your workspace as context for that conversation.

Example: planning a roadmap

Example: writing a design brief

Example: preparing a sales pitch

Example: preparing for renewals

Tips

Claude matches against your workspace, so ask it to list projects first if you’re unsure.
The best results come from chaining search, docs, and highlights together, e.g. “Search for ABC, then get the full doc, then pull supporting quotes”.
Ask Claude to search only highlights or only docs if results are too broad.
Results return 20 items at a time. Ask Claude to “get the next page” for more.

Learn more

Documentation Claude Help Center: Use connectors to extend Claude’s capabilities

FAQs

First, try reconnecting via an incognito browser:
  1. Open an incognito/private browser window
  2. Log into your OCSEE workspace
  3. Log into Claude using the same login method you use for OCSEE
  4. Connect OCSEE from Customize → Connectors
If the issue persists after trying incognito, contact [email protected] and include:
  • A screen recording of the steps above with your browser console logs open
  • The error message or reference code shown
  • Whether you are on Claude Individual, Team, or Enterprise
Steps to open the console log:
  • Chrome/Edge: Ctrl + Shift + I (Windows/Linux) or Cmd + Option + I (macOS)
  • Firefox: Ctrl + Shift + K (Windows/Linux) or Cmd + Option + K (macOS)